Terms & Conditions

Checkout, Shipping and GST

As we sell internationally, there will be different taxes applied. Currently, our prices are GST EXCLUSIVE PRICES which mean:

  • Domestic, or Australian customers will pay GST (Goods and Services Tax) which is 10% on the total order.  Shipping, taxes and discounts are calulated at checkout dependant on payment address entered.

  • International customers (outside of Australia) will not have to pay this tax. However, depending on your country, additional taxes may apply.

Placing Your Order

You may place your order by filling in the order form on this website. When you place your order, we will issue you with a confirmation email. By placing an order, you make an offer to us to purchase the products you have selected based on these Terms and Conditions. If we cannot process or accept your order after payment is received we will contact you by email. Coco Blush Boutique reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion.

 

All sizes and measurements stated are as approximate sizes and every effort is made to ensure accuracy. There may be a 1-3cm difference in our given measurements and in such cases the variance may not be considered as a defect or fault.

Please refer to the size chart (if available) or contact us at cocoblushsales@gmail.com should you require exact measurements.

 

Due to photographic limitations in photography and the inevitable differences in monitor settings, the colours shown in the photography may differ slightly to what may be shown on your monitor and may not correspond 100% to the items themselves. 

"Please also note that, although every effort is made to photograph my items accurately and describe my products in detail, I cannot guarantee every computer monitor will accurately depict the actual colour of the merchandise. Please contact me with any questions about the colour or size of any item before purchasing. Colour differences due to these limitations are not considered a fault or defect."

 

Payment Methods and Processing

Coco Blush Boutique accepts payments via Paypal, Visa and MasterCard or Bank Transfer.

Orders placed on a weekend or a public holiday will not begin payment processing until the next business day. Business days are Monday through Friday.

Prices

Coco Blush Boutique reserves the right to change prices for products displayed at the Coco Blush Boutique website at any time.  

Refund Policy

Returns:

Coco Blush Boutique is not obliged to accept returns if you change your mind or should the item not fit.  We do not offer refunds for change of mind, this includes a change of mind regards to colour, size and fit, selection of incorrect size.

We can however offer an exchange or credit note valid for 12 months from date of order. 

All items must be in their original, unworn, unwashed condition. All tags and incidentals (i.e. spare buttons) must be attached. Please take care when trying on the item, as we are not able to accept returns with makeup stains or that smell of perfume. If we deem the item not to be in perfect condition the item will simply be returned to the customer.

 

However, should the clothing be faulty we will offer an exchange or a refund at our discretion, if:

• you have proof of purchase (receipt, credit statement or invoice);

• the products are returned unused and undamaged;

• you return the product within 7 days of purchasing it from us; and

• you bear all costs, such as shipping and insurance, related to the return of the product to us.

 

All items must be returned in their original condition and accompanied by proof of purchase. We reserve the right to refuse if not returned in the original condition.

Any faults found to have been caused through neglect or intentional misuse, will instantly void this guarantee.

 

Return and exchange postage costs are not covered in the Exchange / Return process, hence, you will be responsible for paying for your own shipping costs relating to exchange or return items. 

If you have received an item that is faulty we require customers to contact us immediately (at most within 3 working days of receiving the item) with a photo of the fault. Customers are responsible for checking he items as soon as they have been received as we cannot accept items that have been used or worn as a faulty item.

If your return for the faulty item is approved the item must be returned within 14 days of receiving the item and must be unworn, unscented, unmarked, must have the original tag on it and be sent back in the original packaging.

Coco Blush Boutique will provide advice once the item has been received if it is eligible for a refund, alternatively if it does not meet our policy requirements the item will be sent return to sender. 

We do no cover return postage costs on faulty items.

We do not accept responsibility for unforeseeable postage delays and are not covered under our refund policy. Should this situation arise we may lodge a claim with the postal company on your behalf. 

Sale Items:

Coco Blush Boutique do not accept returns or replacements on sales goods unless deemed faulty.

Limitation of Liability

Information on this website is provided 'as is' and we disclaim all representations, warranties and conditions, express or implied of any kind, including to the extent permitted by law, as to satisfactory quality or fitness for purpose.

While we make every effort to ensure that the information contained within the website is complete, accurate and current, we expressly do not guarantee that the information is complete, accurate or current and assume no responsibility for any errors or omissions of any kind in the content of the website.

We reserve the right to amend or supplement the information supplied on this website without prior notice.

Copyright

This website and its contents are subject to copyright.

Other than for the purposes of fair dealing, criticism, review, study or research, you may not copy, print or store by electronic or any other means a part or the whole of this website or its contents.

General

You shall not assign any rights and obligations under these Terms and Conditions whether in whole or in part without the prior written consent of Coco Blush Boutique. Any unauthorised assignment shall be deemed null and void 

PURCHASING INSTRUCTIONS 

 

We recommend all dresses and other apparel be steamed upon arrival. Hand wash or spot clean in cold water and line dry/lay flat to dry.

 

Due to different fabric batches used in the making of the dresses & embellishments, the colour may vary slightly from pictures. We will also make sure it looks its best!

 

*Disclaimer For Small Parts

Many items in our shop including hair accessories and dress embellishments contain small parts and present a choking hazard. Never leave children unattended while products with small parts from this shop or any other. All of our products should be used with adult supervision. The buyer assumes all responsibility for its use and will accept this liability by purchasing from Coco Blush Boutique.

 

 

(c) 2014 Coco Blush Boutique. All Rights Reserved | All images and brand names used on this website are owned by their respective owners.